Software and services for your contact center.

All in One

Optimize your operation and keep your customers happy. Our products gather the know-how and expertise acquired by implementing tens of thousands of agent positions worldwide.

Get the results you need with inConcert knowledge embedded software and Helifox Voice Services.

What we can do for you

Through inConcert, we provide the technology, knowledge and services to make your contact center operation productive, profitable and deliver an excellent customer experience to your clients.

inConcert Allegro Contact Center

Tools to make your contact center profitable.

inConcert Allegro is a full-fledged integrated software platform that covers all the functional needs of a high demand multimedia contact center.

i6 Omnichannel Suite

Take your omnichannel operation to the next level.

inConcert i6 brings 360o omnichannel attention to a new level with sophisticated tools specially designed to seamlessly process interactions through diverse channels such as chat, email, SMS and social networks.

Helifox Voice

Contact Center Telecom Services

All in One Shop.  US and International DID, SIP Trunking, Toll Free Service, Data Connectivity and Hardware Virtualization.